Chase Overdue Users

You have two options to chase up users with overdue courses.  You can send an email from the platform to an individual by course or choose to email all users who have overdue tasks in one go.

To chase an individual:

1. From the Manage Area, select the Users Tab
2. Click View against the user that you want to chase
3. Click on the course /Document to sign that you want to chase
4. Select Settings
5. Select Send Reminder

To chase all users with overdue courses:

1. From the Manage Area, select the Users Tab
2. Use the left hand filters and select Overdue
3. Click the notify button above the user list
4. Select Send Emails