Common questions and support documentation

• Logging In
• Find Training Hub’s URL
• Problems Logging In
• Close Account
• Transfer Account Ownership
• Update Email Address
• Update Logo
• Change Password
• Translating Courses
• Self Sign Up Links

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• Create a Pathway
• Assign Pathways to Users Across Groups
• Assign Pathways
• Archive Pathways

• Add User
• What can Admins do?
• Update User’s Username or E-mail
• Adjusting User Permissions
• Checking Tasks: User's Guide
• Archive User
• Remove Users from Location
• Remove Admin
• Filter User Permissions by Locations, Roles, and Departments
• Add Custom Fields to User Profiles

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• Download Certificates: Managers Guide
• Add Content to Your Course
• Set Course Deadline and Renewal Period
• Add Youtube Videos
• Set/Change Course Description
• Add Body Text
• Upload Videos
• Add Large Text
• Add a Header
• Add Text Over Image

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• Update Group Title
• Add Users to Group
• Add Courses to Group
• Remove Users from Group
• Create A Group
• Add Docs to Sign to Group
• Add Resources to Group
• Remove Courses from Group
• Delete Group

• Assign Resource to User
• Add Resources to Department
• Archive Resource
• Upload Resource

• Create a Doc to Sign
• Assign Docs to Sign to Users, Departments, Locations, Roles and Group Categories
• Set Deadline for Docs to Sign
• Sign a Doc
• Archive/Delete a Doc to Sign

• Change Log - 11/08/23
• Change Log - 14/09/23