Problems Logging In

NOTE: For help resetting your password or the email address associated with your account, please contact your line manager.

If you face other technical issues logging in:

Please e-mail us at with details of the problem including screenshot(s) so we can advise you accordingly. Below are the screen capture keyboard shortcuts specific to the device you access Tayl on.

Windows PC/Laptop Hold Windows logo key + Shift + S
macOS Hold Shift + Command + 3 (full screen) OR Shift + Command + 4 (portion of the screen)
Android Press Power + Volume Down button at the same time
iOS Press Power + Volume Up button at the same time
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