Problems Logging In

If you face other technical issues logging in:

  1. Please e-mail us at with details of the problem and screenshot(s) of the problem so we can advise you accordingly.

Note: Below are the screen capture keyboard shortcuts specific to the device you access Tayl on.

Windows PC/Laptop Hold Windows logo key + Shift + S
macOS Hold Shift + Command + 3 (full screen) OR Shit + Command + 4 (portion of the screen)
Android Press Power + Volume Down button at the same time
iOS Press Power + Volume Up button at the same time
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