Common questions and support documentation

• Logging In
• Find Training Hub’s URL
• Close Account
• Problems Logging In
• Transfer Account Ownership
• Change Password
• Update Logo
• Update Email Address
• Translating Courses
• Self Sign Up Links

Browse all articles

• Create a Pathway
• Assign Pathways to Users Across Groups
• Assign Pathways
• Archive Pathways

• Add User
• What can Admins do?
• Adjusting User Permissions
• Update User’s Username or E-mail
• Checking Tasks: User's Guide
• Remove Users from Location
• Archive User
• Filter User Permissions by Locations, Roles, and Departments
• Remove Admin
• Add Custom Fields to User Profiles

Browse all articles

• Add Youtube Videos
• Download Certificates: Managers Guide
• Add Content to Your Course
• Preview Course and Quiz Answers
• Set Course Deadline and Renewal Period
• Add Body Text
• Upload Videos
• Add Text Over Image
• Set/Change Course Description
• Add Large Text

Browse all articles

• Add Users to Group
• Add Courses to Group
• Update Group Title
• Add Docs to Sign to Group
• Remove Users from Group
• Create A Group
• Remove Courses from Group
• Add Resources to Group
• Delete Group

• Assign Resource to User
• Upload Resource
• Archive Resource
• Add Resources to Department

• Create a Doc to Sign
• Assign Docs to Sign to Users, Departments, Locations, Roles and Group Categories
• Sign a Doc
• Set Deadline for Docs to Sign
• Archive/Delete a Doc to Sign

• Change Log - 11/08/23
• Change Log - 14/09/23